Refund and Return Policy

At Savor and Favor (https://savorandfavor.com/), we are committed to providing high-quality wholesale products. If you are not satisfied with your purchase, please review our refund and return policy below.

1. Eligibility for Returns

✅ Damaged or Defective Items: If you receive a product that is damaged, defective, or incorrect, you may request a return.
✅ Wrong Items Shipped: If you received an item different from what was ordered, we will arrange for a replacement.
🚫 Non-Returnable Items: We do not accept returns for:

• Perishable goods 🥫
• Custom or special-order items 🎨
• Items marked as final sale ❌

2. Return Process

📅 Return Window: You must request a return within 7 days of receiving your order.
📩 Request a Return: Email us at info@savorandfavor.com with:

• Order number 📦
• Reason for return 📝
• Photos of the product (if damaged) 📸
  🚚 Shipping Returns: Approved returns must be shipped back in original condition and packaging.

3. Refund Policy

💰 Refund Processing: Once we receive and inspect the returned item, refunds will be processed within 5-7 business days.
🏦 Refund Method: Refunds will be issued to your original payment method.
⚠️ Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error.

4. Exchanges

🔄 We offer exchanges only for defective or incorrect items. If you need a replacement, please contact us.

5. Cancellations

❌ Order Cancellation: Orders can be canceled within 24 hours of purchase. Once shipped, orders cannot be canceled.

6. Contact Us

For any refund or return inquiries, reach out to us:

📧 Email: info@savorandfavor.com
📞 Phone: 512-318-2199